March 2009
Travel Weekly (UK);3/6/2009, p8
Trade Publication
The article discusses several tips being offered by the travel agency Aspen Travel Inc., which will help in retaining the customers. It is suggested to have high-calibre staff as they are the most important asset for an organization. The services offered should be at high standard at all times and it is vital to acknowledge customers before they walk out the door. It is vital to have good communication as it will keep the customers coming back again and again.


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