Under one roof

Roberts, Mary Rose
March 2009
Urgent Communications;Mar2009, Vol. 27 Issue 3, p42
Trade Publication
The article discusses the option of consolidating public-safety answering points (PSAP) to save on cost and energy and improve efficiencies. Some steps to achieve a successful consolidation are offered including the establishment of a working relationship between government and public safety officers and the retraining of personnel and adjustment of salaries and titles. Sharing voice and data information under one interoperable system is suggested. It concludes that the technology for PSAP consolidation is not yet fully defined with no set standards.


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