TITLE

Qwest Cyber.Solutions beefs up SLAs

AUTHOR(S)
Martin, Michael
PUB. DATE
October 2000
SOURCE
Network World;10/16/2000, Vol. 17 Issue 42, p39
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Reports on application service provider Qwest Cyber.Solutions' launch of a series of standardized service-level agreements in October 2000. Aim of reassuring customers on the reliability of their hosted applications; Terms on application availability; Escalation time for critical issues; Disaster recovery period. INSET: Briefs..
ACCESSION #
3713180

 

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