Understanding the effects of organisational change on staff in the NHS: A case study of a local Primary Care Trust Merger

March 2009
Management Services;Spring2008, Vol. 53 Issue 1, p17
Academic Journal
This article presents an analysis of group discussions on organisational changes at the British National Health Service (NHS). Uncertainty and vulnerability were the most common feelings expressed by respondents throughout the discussions. There were references made to the possibility of improvement through the reconfiguration of primary care trusts (PCTs). Both administration and managerial staff were described as being at risk within the PCT merger timetable. There was a tendency among nursing and therapy staff to describe the uncertainty in relation to the children they care rather than for themselves. A certain amount of resignation about the issue can be felt in spite of a discussion about government involvement.


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