Study: German automakers need improved online services

Ostle, Dorothee
September 2000
Automotive News;9/25/2000, Vol. 75 Issue 5895, p28F
Trade Publication
Reports on the results of the survey conducted by the University of Applied Science in Recklinghausen, Germany indicating that German car manufacturers and dealers are far from maximizing the potential of the Internet in improving vehicle servicing. Types of online services offered by the automobile industry; Superior Internet services provided by Schwabengarage.


Related Articles

  • ASE sets it up, now you make the play. Silvey, Larry // Aftermarket Business;Sep2002, Vol. 112 Issue 9, p4 

    Discusses the 30th anniversary of the National Institute for Automotive Service Excellence. History of the institute; Accomplishments.

  • Rare spare.  // Wheels;Jan2011, p125 

    The article presents information on using a secondhand handbrake assembly by a Deep Throat's client as well as information on the 2002 Sovereign Heritage X308 automobile.

  • Taiwanese embrace U.S. techs' parts tips. Semler, Angi // Automotive Body Repair News;Sep2001, Vol. 40 Issue 9, p1 

    Reports the partnership of technicians and manufacturers in the repair processes in Taoyuan City, Taiwan. Accounts on the replacement of fenders and hood with Certified Automotive Parts Association-certified part made by Gordon Auto Body Parts Co. Ltd. Performance of parts installation and test...

  • Engine performance requires inspection of fluids. Chaikin, Don // Fort Worth Business Press;5/24/2002, Vol. 15 Issue 21, p9 

    Discusses the importance of fluid inspection when assuring an automobile's engine performance. Differences between vehicles and assorted fluids; Tips on conducting a fluid inspection.

  • Sherwin-Williams sets fall training schedule.  // South Texas Automotive Report;Oct2011, Vol. 14 Issue 1, p15 

    The article presents the training dates for the fourth-quarter training sessions of Sherwin Williams Automotive Finishes from October 3 to December 19, 2011.

  • The Basics Still Apply. Brown, Eric N. // Motor Age;Feb2003, Vol. 122 Issue 2, p44 

    Focuses on the importance of learning basics of automobile repair for technicians to service several kind of vehicles. Changes in the basic system of engine and braking system; Importance of preventive maintenance program for automobiles; Issues related to the education of automobile...

  • Slow Start Olds. Riple, Roy // Motor Age;Feb2003, Vol. 122 Issue 2, p10 

    Focuses on the problem faced by a automobile mechanic while repairing his 1988 Olds Delta automobile. Several automotive parts changed by mechanic; Several suggestions made by author related to the repair of the car.

  • STOP FIXING BROKEN CARS. Gordon, Jacques // Motor Age;Feb2003, Vol. 122 Issue 2, p24 

    Discusses advantages of shifting from automobile repair to automobile maintenance for automobile repair business. Need of customer education to convince them related to benefits of automobile maintenance; Reference to case of a pre maintenance club started by a automobile repair businessman for...

  • 5 SERVICES THAT MAINTAIN YOUR BOTTOM LINE. Kilbourne, Angie // Motor Age;Feb2003, Vol. 122 Issue 2, p30 

    Focuses on monetary benefits of automobile maintenance work undertaken by several automobile repair shops. Several tips related to improving the performance of automobile maintenance work; Revenue generated by automobile maintenance shops related to their service work; Guidelines related to...

  • Car care countdown. Molla, Tony // Motor Age;Aug93, Vol. 112 Issue 8, p7 

    Editorial. Discusses the value of the Car Care Month program. Value of selling preventive maintenance; Study of life service expectancy presented at the Annual Congress of the Society of Automotive Engineers; Study by the University of Denver showing older cars as biggest polluters; Funding...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics