Call goes out for staff in Belfast
- `Oppressive management' behind call centre strike. Lamb, Jon // People Management;11/25/99, Vol. 5 Issue 23, p13
Focuses on the strike by employees at British Telecom call centers in Great Britain. What the employees are protesting; Reaction of the company to the workforce's grievances; Effect of the high level of staff turnover.
- BT to axe 2,200 call centre jobs in upgrade. // Utility Week;4/5/2002, Vol. 17 Issue 14, p8
Reports on the job cuts to be implemented by telecommunication company BT in its call centers. Number of jobs that will be eliminated; Move of the company to restructure and upgrade its call centers; Amount to be spent by the company on a high technology call center.
- BT finds it's good to talk diversity at work. Overell, Stephen // People Management;10/23/1997, Vol. 3 Issue 21, p19
Focuses on the commitment of British Telecommunication (BT) to diversity with a high-profile Ethnic Minority Network for its ethnic minority employees. Opinion of Garry Griffiths, director of personnel policy at BT on diversity at work; Total number of minorities employed at BT; Comments of...
- BT team gets down to e-business. // Marketing Week;10/8/1998, Vol. 21 Issue 32, p8
Reports that BT has set up a new team in 1998 within its Great Britain's product and solutions division to deal exclusively with electronic business. Appointment of Eric Guilloteau as general manager of electronic commerce marketing; Comments from Neil Mellor, head of electronic commerce...
- Phone scam raises security fears. Fox, Barry // New Scientist;09/06/97, Vol. 155 Issue 2098, p22
Reports on the admission made by British Telecom that two of its employees tampered with the public telephone network for personal gains. Concerns on the security of the company's network against fraud.
- Alfred Marks picks MPGM for branding initiative worth ...2m. // Campaign (UK);10/03/97, Issue 40, p3
Reports on the recruitment agency Adecco Alfred Marks' advertising account award to Mitchell Patterson Grime Mitchell.
- The people person. Hobbs, Kathryn // Lawyer;12/17/2001, Vol. 15 Issue 50, p12
Features Philip Bramwell, head of legal department at British Telecommunication (BT) breakaway company, mm02. Reason for the decision to separate BT core businesses; First task of Bramwell; Reason for Bramwell's commitment to building relationships with a number of preferred advisers.
- Curses! Sholto reveals all about his posh past to the readers of Hello! // Campaign;03/06/98, Issue 10, p56
Profiles Sholto Douglas-Home, British Telecom's head of advertising. Background information on Douglas-Home; Detailed information on his family life.
- New jobs for old. Morris, Rupert // Management Today;Mar96, p64
Presents information on the importance of jobs in various markets. Reasons for job cutbacks at British Telecom (BT); Expectations that BT will lose market share as cable companies become more popular and more jobs are created; What was the employment and grocery retailing growth since 1983;...