ED slashes average wait time by more than an hour

April 2009
Hospital Case Management;Apr2009, Vol. 17 Issue 4, p56
The article focuses on the new average wait time model at Emergency Department (ED) at Memorial Hermann Memorial City Medical Center in Houston, Texas. It says that the ED have changed its average wait time of 93 minutes to 20 minutes as a result of the departments discovery of a patient flow model at other medical facility. It mentions that the new model is called ExcelERate which features a detailed nurse assessment up front and parallel processes.


Related Articles

  • New ED processes remove barriers.  // Healthcare Benchmarks & Quality Improvement;May2009, Vol. 16 Issue 5, p58 

    The article reports on the possibility of removing the many barriers to National Patient Safety Goal compliance in the emergency department (ED) as demonstrated at the University of Kentucky Medical Center in Lexington. A statement was issued by quality compliance coordinator for emergency...

  • Hospitals on the Brink Take Action. Levine, Dave // FacilityCare;Jul2011, Vol. 16 Issue 4, p30 

    The article discusses the implementation of lean processes to improve patient and staff satisfaction in healthcare facilities in the U.S. Critical issues such as increasing number of patients, fewer staff, and strained budgets in healthcare facility are highlighted. Healthcare facilities...

  • DEEPENING THE UNDERSTANDING OF HOSPITAL PATIENT SATISFACTION: FULFILLMENT AND EQUITY EFFECTS. Swan, John E.; Sawyer, Jesse C.; Van Matre, Joseph G.; McGee, Gail W. // Journal of Health Care Marketing;Summer85, Vol. 5 Issue 3, p7 

    Patient satisfaction surveys are widely used tools. However, they provide limited managerial information. Additional, useful insights can be gained by analyzing factors that determine satisfaction. This study reports on fulfillment of expectations, equity and satisfaction survey items as...

  • letter. Haines, Penny Chrissie // Midwifery Matters;Spring2009, Issue 120, p31 

    A letter to the editor is presented in relation to impact of the strict rules imposed by consultants to its midwives towards the patient.

  • Research & Markets: Journal of Communication in Healthcare - Quarterly Updates from an Expert Editorial Board of Leading Clinicians, Managers and Policy Specialists.  // Biomedical Market Newsletter;8/23/2011, Vol. 21, p15 

    The article reports on the addition of "Journal of Communication in Healthcare," a peer-reviewed journal that analyzes new thinking and best practices for healthcare managers and clinicians in communicating with staff, media, and patients.

  • Get coworkers to give compliments.  // Hospital Access Management;Nov2009, Vol. 28 Issue 11, p125 

    The article offers information on the approaches of hospital employees to compliment co-workers in the U.S. Patient admitting services managers at Stanford (CA) Hospital & Clinics recognized their staff through their Together Everyone Achieves More (TEAM) awards program. The Who's Your Angel...

  • Registration time shrinking with use of check-in kiosks.  // Hospital Access Management;May2008, Vol. 27 Issue 5, p54 

    The article reports that the use of check-in kiosks at the Medical Center of Central Georgia (MCCG) in Macon, Georgia has improved the services it offered to its patients. Jane Gray, assistant vice president for patient business services, claims that the introduction of these kiosks have led to...

  • Turnaround picks up speed. Benko, Laura B. // Modern Healthcare;9/24/2001, Vol. 31 Issue 39, p26 

    Reports on the reorganization of the Alta Bates Summit Medical Center in Oakland, California. Appointment of Warren Kirk as the president and chief executive officer; Drastic cost-cutting measures of Alta Bates; Closure of the smaller obstetrics unit of the medical center; Financial losses...

  • A kinder, gentler ER. Lumsdon, Kevin // H&HN: Hospitals & Health Networks;2/5/96, Vol. 70 Issue 3, p43 

    Features reorganization of the Bergan Mercy Medical Center of Omaha, Nebraska. Need to lower anxiety levels; Planetree-style changes in emergency department; Effects.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics