Problem solving

November 2008
Utility Week;11/21/2008, Vol. 29 Issue 27, p44
Trade Publication
This article explains that the conventional perception of the British water sectotr is that it is an industry that spends little on research and development and is conservative when it comes to technological innovation. It highlights the experience of Yorshire Water's water business unit about the industry's approach to technology. It says that Yorkshire Water was experiencing supply interruptions to hundreds of thousands of customers a year. Simon Barnes, head of innovation at Yorkshire Water, decided to use technology to set a zero interruption goal.


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