ESTA is easy to use, say agents

February 2009
Travel Weekly (UK);2/13/2009, p7
Trade Publication
The article focuses on the application of the new U.S. Electronic System for Travel Authorization (ESTA) by travel agents in Great Britain. The agents relate that ESTA is easy to use notwithstanding reports on consumer complaints. It notes that the system requires passengers to fill in an online form 72 hours before departure. However, many consumers find it inefficient and temperamental.


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