Involve employees in quality efforts

March 2009
Hospice Management Advisor;Mar2009, Vol. 14 Issue 3, p28
The article focuses on the need for employee involvement in home care and hospice services industry. It states that employees should undertake performance improvement study so as to ensure that they perform efficiently at work. It also mentions that it is important to choose study measures that are relevant to the employees. Susan E. Saxon, administrator and principal of Tidewater Hospice, tells that it is essential to make employees understand the importance of improvement in the outcome.


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