Microsoft Unleashes Salesforce.com Contender

Medford, Cassimir
April 2008
Red Herring;4/22/2008, p3
Trade Publication
The article reports on the launching of Microsoft Dynamics CRM Online, an on-demand customer relationship management (CRM) service from software firm Microsoft. The service is aimed directly at Salesforce.com and Google and is available in English in the U.S. and Canada. It is priced at $44 monthly per-user, lower than that of Salesforce. According to Ken Landoline, an analyst with Yankee Group, Microsoft acknowledges the relevance of pricing to on-demand CRM market.


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