TITLE

Cognitive and social help giving in online teaching: an exploratory study

AUTHOR(S)
Whipp, Joan; Lorentz, R.
PUB. DATE
April 2009
SOURCE
Educational Technology Research & Development;Apr2009, Vol. 57 Issue 2, p169
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
While literature suggests that college students may be less reluctant to seek help in online rather than traditional courses, little is known about how online instructors give help in ways that lead to increased student help seeking and academic success. In this study, we used theories and research on learning assistance and scaffolding, teacher immediacy, social presence, and academic help seeking to explore through a cross-case study design how three online instructors differed in their use of cognitive and social supports and how those differences related to student perceptions of support, help seeking, and performance. Primary data sources included all course postings by the instructors, interviews with the instructors, observational field notes on course discussions, student interviews, and final student grades. Archived course documents and student discussion postings were secondary data sources. Data analysis revealed that while all instructors provided cognitive and social support, they varied in their level of questioning, use of direct instruction, support for task structuring, and attention to group dynamics. This variation in teaching presence related to differences across the courses in student perceptions of support, student help seeking in course discussions, and final course grades. Implications for online teaching and suggestions for further research are offered.
ACCESSION #
36778566

 

Related Articles

  • Who Gets Helped? The Opportunity Structure of the College Physics Classroom, Peer Instruction, and Perceptions of Help Seeking. Brown, Michael; DeMonbrun, Robert M. // Journal of College Science Teaching;Nov/Dec2019, Vol. 49 Issue 2, p36 

    Although peer interaction in the college classroom may benefit some students by developing peer networks for future collaborations, prior research has suggested that these relationships most often benefit students from overrepresented communities, while minoritized student populations may gain...

  • Retaining learners by establishing harmonious relationships in e-learning environment. Luo, Nuan; Zhang, Yan; Zhang, Mingli // Interactive Learning Environments;Feb2019, Vol. 27 Issue 1, p118 

    Drawing from social resource-social capital theory, this paper aims to clarify and characterize the role of harmonious learner-instructor and learner-learner relationships in promoting experience and retaining learners in online learning environments. Hypotheses are tested by applying a...

  • Self-Concealment and Willingness to Seek Counseling for Psychological, Academic, and Career Issues. Vogel, David L.; Armstrong, Patrick Ian // Journal of Counseling & Development;Fall2010, Vol. 88 Issue 4, p387 

    Cramer's (1999) model of self-concealment and willingness to seek counseling was extended to examine the role of positive and negative social experiences in a sample of 235 college students reporting a psychological, academic, or career issue. Structural equation modeling indicated that...

  • THE STRUCTURE AND FUNCTION OF SOCIAL SUPPORT IN RELATION TO HELP-SEEKING BEHAVIOR. Pillay, Urmila; Rao, Kiran // Family Therapy: The Journal of the California Graduate School of;2002, Vol. 29 Issue 3, p153 

    The structure and function of social support were examined in relation to help-seeking behavior. Individuals seeking help from a community-based counseling center (N = 50) were compared with respondents living in the same community (N = 50) who had never sought help from outside the informal...

  • When a Patient is Harmed, Staff Often Suffer in Silence. STEMPNIAK, MARTY // H&HN: Hospitals & Health Networks;Jul2014, Vol. 88 Issue 7, p18 

    The article looks at the issue of second victims resulting from errors and flaws in providing a health service or treatment. Topics covered include a Washington Patient Safety Coaliting poll revealing that 4 out of 21 hospitals based in the Washington State have created their second victim...

  • EĞİTÄ°M FAKÃœLTESÄ° ÖĞRENCÄ°LERÄ°NDE PSÄ°KOLOJÄ°K YARDIM ALMAYA Ä°LÄ°ÅžKÄ°N TUTUMUN YORDAYICISI OLARAK ÖNCEKÄ° PSÄ°KOLOJÄ°K YARDIM ALMA DENEYÄ°MÄ°, ALGILANAN... MEYDAN, Betül; LÜLECİ, Burcu // Pegem Journal of Education & Instruction / Pegem Egitim ve Ögre;Dec2013, Vol. 3 Issue 4, p45 

    The aim of this study was to examine whether prior help-seeking experiences, perceived social support levels, and loneliness levels of faculty of education students predict or not their attitudes toward seeking psychological help. Participants were 278 (182 female, 96 male) students who were...

  • Intention to seek professional psychological help among college students in Turkey: influence of helpseeking attitudes. Feyza Seyfi; Poudel, Krishna C.; Junko Yasuoka; Keiko Otsuka; Masamine Jimba // BMC Research Notes;2013, Vol. 6 Issue 1, p1 

    Background Depression rates are high among college students in Turkey, but often students do not seek mental health care. This study aimed to examine the association between attitudes toward seeking professional psychological help and intention to seek professional psychological help among such...

  • Disability hate crime helpline launched.  // Learning Disability Today;Mar/Apr2013, Vol. 13 Issue 2, p7 

    The article presents information on the 24-hour help line Stop Learning Disability Hate Crime, a free British help line for people with learning disabilities who have been victims of hate crimes which was launched in 2013 by the hate crime support organisation Stop Hate UK.

  • Wsparcie spoÅ‚eczne. Szymańska, Jolanta; Sienkiewicz, Ewa // Current Problems of Psychiatry;2011, Vol. 12 Issue 4, p550 

    The concept of social support has long been used in contexts of problematic situations, crises, difficult and traumatic events, as one of elements of seeking help and the mechanisms of health and disease. Recently it has been used in analyzing the problems of stress and ways of coping with it....

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics