Patient and family advisory councils help usher in a culture of family-centered care

Joy Bennett; Kay Fricke; Garcia, Cezanne C.; Dundek, Lora Harding; Lloyd, Michele
February 2009
Patient Education Management;Feb2009, Vol. 16 Issue 2, p13
Academic Journal
Family-centered care often is initiated at a health care facility by the implementation of a patient and family advisory council. These councils are viewed as such a valuable way to improve the patient care experience that Massachusetts passed legislation that requires every medical center within the state to establish one in 2009. Yet to make them valuable, they must be designed properly. In the February issue of Patient Education Management, we explore the steps to establishing an effective patient and family advisory council. Next month, we will explore ways patient education managers can make use of such councils and other family members and patients to improve patient education resources and delivery. Also, we will discuss how patient education managers can work with patients and family members to ensure patient education follows the family-centered care concept.


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