ABTA member failures drop, but claims rocket

Dennis, Juliet
January 2009
Travel Weekly (UK);1/30/2009, p16
Trade Publication
The article reports on the increasing number of claims of the Association of British and Travel Agents (ABTA) members in the Great Britain. It mentions that the increasing claims was a result of the failure of Travelscope in December 2008 wherein claims totalled £10.6 million for the year. Moreover, it notes that the number of consumer complaints also rose in the last financial year.


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