J.D. Power ranks Wachovia highest in customer satisfaction

February 2009
Mortgage Banking;Feb2009, Vol. 69 Issue 5, p10
The article reports that Charlotte, North Carolina-based Wachovia Mortgage Corp. ranked highest among home-equity loan servicers in satisfying customers in 2008 in the U.S. A study by J.D. Power Associates measured customer satisfaction with home-equity line/loan servicers. The company ranked highest in customer satisfaction followed by Bank of America.


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