The technology factor: Is it our friend or foe?

January 2009
State Health Watch;Jan2009, Vol. 16 Issue 1, p12
The article discusses the use of technology by health care facilities. Peter Angood, vice-president and chief patient safety officer of the Joint Commission, says that technology is helpful although it is not a panacea. The author cites a study which tackles the problems inherent in information technology systems. The study found 15 types of workarounds in which clinicians overrode the bar code medication administration (BCMA) system to compensate for the difficulties in the system.


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