Line managers question HR's credibility

Brockett, James
January 2009
People Management;1/15/2009, Vol. 15 Issue 2, p11
The article focuses on a research conducted by the Roffey Park institute which investigated the credibility of human resources (HR) department in Great Britain. The research reveals that only 24 percent of line managers believe that their HR function adds value to their organisation. Roffey Park's Management Agenda 2009, which surveyed 1,050 managers overall, also found that only 11 per cent agreed that HR was "customer-focused".


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