TITLE

customer service: what I learned when I bought my new computer

AUTHOR(S)
Neugebauer, Roger
PUB. DATE
January 2009
SOURCE
Exchange (19460406);Jan/Feb2009, Issue 185, p89
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article presents a reprint of the article "Customer Service: What I Learned When I Bought My New Computer," by Roger Neugebaeur, which appeared in the previous issue of "Exchange." It explores the negative impact of the deteriorating customer services in child care centers. It emphasizes the significance of establishing harmonious relationship between these centers, the parents, and the children in assuring the efficacy of care provided to them.
ACCESSION #
36097970

 

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