Sausner, Rebecca
December 2008
Bank Technology News;Dec2008, Vol. 21 Issue 12, p23
Trade Publication
The article reports on the new teller platform of NorthWest Savings Bank in the U.S. The bank is making a way for the improvement of its customer experience and the increase of efficiency by employing applications that feed results from a marketing tool directly into a teller platform sales system. It has distributed the system to all its branches and hired employees through a one week training session.


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