Die Bibliothek der Friedrich-Ebert-Stiftung stellt sich erfolgreich den Anforderungen des Qualitätsmanagements: „Committed to Excellence“ (Verpflichtung zu Exzellenz)

Gries, Rainer
September 2007
Bibliotheksdienst;sep/okt2007, Vol. 41 Issue 9/10, p985
Trade Publication
The article discusses the successful participation of the library of the Friedrich Ebert Foundation in the "Committed to Excellence" program. The accomplishment signals completion of the first phase in a three part process under the auspices of the European Foundation for Quality Management (EFQM), based in Brussels, Belgium. The overall European program establishes "Levels of Excellence" for Organizations.


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