Car dealers are dethroned as top target of gripers

Harris, Donna
September 2000
Automotive News;9/11/2000, Vol. 75 Issue 5893, p3
Trade Publication
Focuses on the National Association of Attorneys General list of top ten consumer complaints in the United States. Decline in the rank of auto sales, repair and rental in third place; Reasons on the increase of customer satisfaction with car dealerships; Role of state regulations for automobile leasing on the improvement of the ranking of the automobile industry.


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