More than skin deep

Chynoweth, Carly
December 2008
People Management;12/11/2008, Vol. 14 Issue 25, p24
The article discusses the practice of cosmetics company L'Oréal to put people first before processes. Fabiola Pizzigallo, human resources director at L'Oréeal, says they always offer training for all staff but the volume of options that they offered tended to be skewed towards those in the front line, so they are widening the offer. Encouraging people to look for new opportunities within the company helps to retain experienced staff but L'Oréal is also keen to attract new talent from the deepest pool possible. INSETS: Men in the mirror;Real-life business games for students.


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