TITLE

Use social influence to fight disruptive behavior

AUTHOR(S)
Grenny, Joseph
PUB. DATE
January 2009
SOURCE
Healthcare Risk Management;Jan2009, Vol. 31 Issue 1, p8
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article provides information on how health care risk managers can combat disruptive behavior of health care personnel which poses serious threats to patients safety and quality of care.
ACCESSION #
35870429

 

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