January 2009
Audiotex Update;Jan2009, Vol. 21 Issue 1, p5
Trade Publication
The article focuses on the agreement signed by UCN Inc., the market leader with InContact Echo, a natural gas company for on-demand contact center software. UCNN provides the market leading ondemand call center platform to inContact with over 500 contact centers across the globe. Meanwhile, UCN customers can realize significant cost savings and flexibility compared to premises-based alternatives.


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