How I made a difference at work

Morgan, Natalie
November 2008
People Management;11/27/2008, Vol. 14 Issue 24, p40
The article highlights the role of human resource (HR) in the success of the Molton Brown hair salon in London, England. An overview of the company's history is offered. It shares that the HR department is serving both the retailing side of the business, which makes up about 70 percent of all personnel, and the manufacturing side. Also noted is the communication challenge faced by the company in introducing a pension scheme.


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