Software as a Service meets Enterprise Content Management, Take II

Fleming, Lee Ann
November 2008
Infonomics;Nov/Dec2008, Vol. 22 Issue 6, p50
Trade Publication
The article provides information on the return on investments (ROI) of the Enterprise Content Management (ECM). It states that Software as a Service (SaaS) is starting to shift into the second phase when it comes to end-user customer in the ECM world. In connection, vice president Rebecca Wettermann of Nucleus Research Inc. notes that the industry is seeing a growing adoption of SaaS due to low initial and ongoing costs while it gives faster time to deploy with a less risk. As a result, the service makes SaaS an attractive alternative to companies.


Related Articles

  • OUT OF SIGHT OR OUT OF MIND?  // Accountancy;Sep2009, Vol. 144 Issue 1393, p49 

    The article examines the outsourcing of information technology services and business processes by corporations. There is increasing competition among developing countries to serve as centers for such activities. The trade-offs between lower costs associated with offshore outsourcing and the...

  • ENTERPRISE CONTENT MANAGEMENT Forecast 2009: Compliance and Ediscovery, Advanced Search, Sharepoint, and Business Process Management Dominate Christmas Wish Lists. Watson, James; Patel, Jeetu; Chambers, Bill // Infonomics;Nov/Dec2008, Vol. 22 Issue 6, p44 

    The article forecasts the use of Microsoft SharePoint, leveraging business process management (BPM) and workflow to facilitate outsourcing in 2009. It states that enterprise content management (ECM) investments will increase to offset external litigation support costs and the SharePoint...

  • Needed: New Breed of Offshore BPO Provider. Vales, Joseph // Financial Executive;Jun2003, Vol. 19 Issue 4, p48 

    The article reports on growth of the offshore business processing outsourcing (BPO) mark in India. Despite growth in this sector, the author expressed concerns about the viability of many India-based providers who are trying to work with multiple clients in the global business process...

  • BPO puts Sri Lanka on the global sourcing map.  // MarketWatch: Technology;Apr2009, Vol. 8 Issue 4, p15 

    The article examines the performance of business process outsourcing (BPO) in Sri Lanka. One in the list of global sourcing locations, Sri Lanka's newly created outsourcing trade association believes that the country has the important attributes to become a leading center for BPO. To meet such...

  • NUMBERS Game. Brearton, Steve // CA Magazine;Sep2011, Vol. 144 Issue 7, p8 

    Statistics are presented including one on the number of Fortune 500 companies outsourcing call centre, information technology and other services to India, percentage of Canadian firms identified as outsourcing business processes and Canada's rank as beneficiary of outsourced jobs.

  • Latin America growing in popularity as a global sourcing location.  // MarketWatch: Technology;Aug2008, Vol. 7 Issue 8, p16 

    The article reports that Latin America is experiencing a growing popularity as a destination for information technology (IT) services as well as business process outsourcing vendors. According to Datamonitor Inc., the region is a coherent global sourcing model and it has key business process...

  • System integrators and offshore outsourcing. VanDoren, Vance J. // Packaging Digest;Dec2007, Vol. 44 Issue 12, p23 

    The article reports on the plans of businesses in the packaging industry to venture into offshore outsourcing. It is noted that the term outsourcing refers to the practice of hiring a third-party service provider to assume responsibility for functions that the client no longer wishes to handle...

  • Is Cuba a viable long-term nearshore delivery option?  // MarketWatch: Technology;Dec2009, Vol. 8 Issue 12, p8 

    The article analyzes whether Cuba could provide strong nearshore opportunities for outsourcing companies Several reasons regarding the advantages of constructing an outsourcing contact center in Cuba are presented. It also presents issues that contact center investors should consider when...

  • BPO To Grow Despite Recession.  // Siliconindia;Jul2009, Vol. 12 Issue 7, p9 

    The article reports on the anticipation that the business process outsourcing (BPO) sector will grow in 2010 despite the recession in 2009. The Nasscom-McKinsey perspective 2020 study indicated that the total market for the sector is $630 billion. It is noted that global sourcing would allow...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics