GERS chief: Industry must change

Linville, Jeff; Slaughter, Powell
September 2000
Furniture/Today;09/11/2000, Vol. 25 Issue 2, p4
Trade Publication
Reports on GERS Retail Systems president and chief executive officer Jim Henderson's speech during the 2000 GERS users conference, which discussed the keys to successful retailing in the new millennium. Need on concentrate on key areas of change, consumer focus and collaboration; Optimization of supply chains in terms of cost efficiencies; Challenges posed by the shift of power from companies to consumers.


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