QoE: The new QoS

B. R. S.
December 2008
CED;Dec2008, Vol. 34 Issue 12, p26
Trade Publication
The article focuses on the provision of quality of experience (QoE) as a key concern for telecommunication services providers in 2008. It believes that differentiation will come down to subscribers' perception of quality with competitors offering the same set of services. Moreover, it expects that the ongoing emphasis on customer retention will make QoE a major priority in 2009.


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