AmEx sets up grievance system
- Outsourcing 401(k) administration yields benefits. Flatley, Kevin // Personnel Journal;Nov92, Vol. 71 Issue 11, p98
Examines how American Express Co. has joined forces with a service provider to administer its defined-contribution plan. How the switch has saved time and money and given employees faster access to better information. INSET: What American Express learned, by K.F..
- Big bang change. OVERMAN, STEPHENIE // HR Magazine;Jun94, Vol. 39 Issue 6, p50
Discusses the role of the human resource department in the re-engineering effort at American Express. Cost control through training; Meeting the needs of internal customers; Comprehensive communication effort.
- A wealth of choice. Gunsauley, Craig // Employee Benefit News;Apr2002, Vol. 16 Issue 4, p19
Examines how the adoption of Internet-based technology is helping employers in implementing human resource (HR) information systems. Percentage of respondents in a survey conducted by Cedar that have a portal strategy; Advantages of enterprise resource planning systems to HR organizations;...
- The unifying factor. Denton, D. Keith // HRMagazine;Jul94, Vol. 39 Issue 7, p112
Focuses on an organization's management system of drawing employees together for a common purpose as a critical factor for success. American Express' customer-based transactions as a unifying factor; Employees' sense of ownership at Springfield Remanufacturing Corporation.
- The A to Z of bad HR. Simpson, Paul // Personnel Today;7/2/2002, p18
Presents al list companies and industries with bad human resource management. American Express Co.; Burger King Corp.; Enron Corp.
- Lending an Ear. // Time;12/7/1981, Vol. 118 Issue 23, p64
The article focuses on the actions to manage employee complaints by the financial and travel company American Express Co. in the U.S. It states that the company has begun offering a program called Expressline to 4,000 employees at its headquarter in Manhattan, New York City. According to...
- 'HR FOR HR' AT AMEX. Kiger, Patrick J. // Workforce Management;6/25/2007, Vol. 86 Issue 12, p36
The article focuses on the human resources (HR) leadership program of American Express. The company's plan for developing HR leadership centers on a competency model with five components. These are applying knowledge of the American Express business, driving creativity and change, demonstrating...
- Amex breakfast: Changing work force requires updated motivation. // Nation's Restaurant News;06/08/98, Vol. 32 Issue 23, p80
Highlights the 15th annual American Express Briefing Breakfast held during the 1998 National Restaurant Association trade show in Chicago, Illinois. Keynote speaker Barbara Caplan's discussion of the need to update antiquated employer strategies for job motivation, retention and rewards;...
- A HUMAN RESOURCES PERSPECTIVE FROM THE C-SUITE: AMERICAN EXPRESS. Chen, Lisa // Cornell HR Review;Dec2011, p1
The article presents remarks offered by American Express chief human resources officer (CHRO) Kevin Cox regarding key responsibilities of a CHRO. He describes challenges he faced with his involvement in the Enterprise Growth Group business unit of the firm. Aside from being objective, he...