Retooled Furniture.com sees better times ahead

Carroll, Brian
August 2000
Furniture/Today;08/21/2000, Vol. 24 Issue 49, p2
Trade Publication
Reports on changes instituted by online furniture retailer Furniture.com to improve its product line, distribution, and customer service. Receipt of additional funding from investors in June 2000; Attempt to counter negative press about the exodus of Furniture.com board members and executives; Efforts to address customer complaints about late deliveries, lost orders and damaged goods.


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