The hidden cost of ordering errors in the dental industry

Kennedy, Joe
November 2008
Proofs;Nov2008, Vol. 91 Issue 5, p86
Trade Publication
The article discusses the use of configurators and smart catalogs to avoid ordering errors in the dental industry. Because ordering error is associated with costs in construction, shipping and probably loss of business, technologies like the configurators and smart catalogs are being offered. Configurators require an order to be complete and accurate before an order can be entered while the smart catalogs identify price discrepancies, make corrections and make the data accessible to the Internet for orders.


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