TITLE

MYSTERY SHOPPER

PUB. DATE
October 2008
SOURCE
Travel Weekly (UK);10/17/2008, p32
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article offers information on the evaluation of customer services of various travel agencies inn in Wolverhampton, England, by a mystery shopper who wanted a family holiday in Portugal, along with some tips for tourists. Agencies evaluated include First Choice, Thomson and Co-op Travel. Customer care is stated to be impressive in the shops, whereas two travel agents lost points due to untidiness. Algarve in Portugal is stated to have one of the most dependable climates in the world.
ACCESSION #
35339674

 

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