Capitalizing on Consumer Commerce

Trombly, Maria
November 2008
Bank Technology News;Nov2008, Vol. 21 Issue 11, p50
Trade Publication
The article shares the author's insights on making online business transaction. The author asserts that banks will face customer attrition and revenue decline as consumers progressively turn to the Internet and mobile devices to make purchases and payments. It recommends that banks need to establish a sense of essential relevance in commerce.


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