Connecting with the Customer

November 2008
Best's Review;Nov2008 Guide to Understanding Insu, p6
Trade Publication
The article offers an overview for insurance industry. Insurance is sold through agents and brokers, but insurers market the risk protection products directly through the mail, telephone and the Internet. Insurance agents are paid commissions based on value and type of products they sell, while some insurers pay brokers added compensation based on business performance. Aon Corp. is the number one among top ten global insurance brokers.


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