New Tools Power Personalization Push

Koller, Lynn
August 2000
Bank Technology News;Aug2000, Vol. 13 Issue 8, p22
Trade Publication
Discusses the use of electronic billing for delivering customized financial services in the United States. Banks' efforts to extract maximum value from customer information; Debate on whether the masses will ever clamor for a personalized bill-paying experience; New products in online billing payments.


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