KozyHome.com takes care to keep returns low

Carroll, Brian
August 2000
Furniture/Today;08/14/2000, Vol. 24 Issue 48, p24
Trade Publication
Reports on the business practices of KozyHome.com to ensure a low return rate for the United States furniture online retailer. Delivery of a free fabric swatch before an upholstery purchase; Requirement for detailed dimensions and measurements for the room intended for the furniture.


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