TITLE

Hospitals Grapple with Ways to Overcome Language Barriers

AUTHOR(S)
Kreimer, Susan
PUB. DATE
October 2008
SOURCE
H&HN: Hospitals & Health Networks;Oct2008, Vol. 82 Issue 10, p21
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article focuses on the expansion of interpretation services at health care facilities. These are aimed at providing equal access to care for a rising pool of patients and families whose native tongue is not English. In fiscal year 2008 ending in September, Beth Israel Deaconess logged almost 83,000 face-to-face encounters and between 30,000 and 40,000 telephone calls that required the aid of interpreters.
ACCESSION #
34984540

 

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