Know the Score and What to Do

Flinchbaugh, Jamie
October 2008
Assembly;Oct2008, Vol. 51 Issue 11, p64
The article discusses how to make measurements more effective and add value by using a scoreboard. The entry notes that a scoreboard is used not only to show measurements, but also shows what needs to be done. It cites that a good scoreboard presents a balanced set of measurements such as safety and quality, and also provides measurements that are predictive of future results. It mentions that leaders of lean work teams need to have a process for working with a scoreboard that will involve reviewing measurements, decisions and actions.


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