TITLE

BUSINESS MATTERS MYSTERY SHOPPER

PUB. DATE
May 2008
SOURCE
Travel Weekly (UK);5/30/2008, p40
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article presents comments from clients addressed to travel agents at various travel industries in Great Britain. One customer notes that the agent at Co-operative Travel was competent and friendly. Likewise, the agent at Dawson and Sanderson was pleasant, helpful and friendly, as claimed by the client. Furthermore, for agent at Thomas Cook, was competent and helpful as stated by the customer.
ACCESSION #
34889357

 

Related Articles

  • MYSTERY SHOPPER.  // Travel Weekly (UK);8/27/2010, Vol. 5 Issue 2032, p36 

    The article evaluates several travel agencies in England including The Co-operative Travel, Hays Travel Ltd., and Dawson & Sanderson Ltd.

  • Co-op indicates no early decision on Cook tie-up. Hayhurst, Lee // Travel Weekly (UK);9/15/2016, Issue 2339, p5 

    The article reports on decision of travel agent firm Co-Operative Travel to end its joint venture with travel firm Thomas Cook as Co-Operative is expected to sell its 30 percent stake to Cook and need for paying outstanding dividends by Cook for that 30 percent stake.

  • Request: A10-night Far East holiday for two people, with four nights in Hong Kong and six in China.  // Travel Trade Gazette UK & Ireland;3/10/2006, Issue 2707, p48 

    The article reports on the result of the top shop survey conducted by Travel Agents Travel Club on four travel agencies in Great Britain. The agencies were rated based on service quality, appearance and attitudes of travel agents toward the holiday request of their customers. The top four...

  • Mystery Shopper in Middlesbrough.  // Travel Trade Gazette UK & Ireland;8/22/2013, Issue 3062, p40 

    The article reviews several travel agencies in Middlesbrough, England such as Dawson & Sanderson at 5 Newport Road, Thomas Cook at 107 Linthorpe Road, and Cresta Holidays at crestaholidays.co.uk.

  • The Co-operative Travel.  // Travel Weekly (UK);12/20/2012, Issue 2148, p34 

    In this article, the author discusses the customer service offered by the Co-operative Travel Group Ltd., a travel agency.

  • The Co-operative Travel.  // Travel Weekly (UK);1/4/2013, Issue 2149, p40 

    The article focuses on the evaluation of consumer services offered by the agents of the Co-operative Travel Group Ltd.

  • The questions that everyone is asking.  // Travel Trade Gazette UK & Ireland;3/14/2013, Issue 3042, p6 

    The article looks at the implications of the closure of 195 retail stores of travel company Thomas Cook Group PLC and the redundancy of its 2,500 retail and office staff in Great Britain. It highlights the investment strategy of the company under its chief executive Manny Fontenla-Novoa as well...

  • Bright ideas.  // Travel Trade Gazette UK & Ireland;2/6/2009, Issue 2852, p40 

    The article offers information on various green initiatives implemented by various companies in Great Britain. Thomson and First Choice unveiled an environmental charter on January 9, 2009 aimed at raising awareness in its retail stores. Thomas Cook partnered with the Carbon Trust to bring...

  • Dawson and Sanderson.  // Travel Weekly (UK);3/6/2009, p46 

    The article focuses on the services provided by the office of Dawson and Sanderson Ltd. at Linthorpe Road, Middlesborough, Cleveland, England, as rated by a mystery shopper. The author says that consultants of the branch were polite and helpful and willing to find the best deal. However it is...

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics