For Cost Cuts BPO and SaaS Still Deliver

Jabbour, Anthony
October 2008
Bank Technology News;Oct2008, Vol. 21 Issue 10, p46
Trade Publication
The article focuses on the efforts of banks to reduce their information technology costs in the U.S. The majority of IT budget has been spent in keeping the IT environment from failing, instead of advancing competitive advantage. In this connection, projects like platform consolidation and the implementation of newer technology can help efforts to reduce IT complexity.


Related Articles

  • Information technology adoption for service innovation practices and competitive advantage: the case of financial firms. Chen, J. S.; Tsou, H. T. // Information Research;Apr2007, Vol. 12 Issue 3, p20 

    Background. The importance of information technology to current business practices has long drawn the attention of practitioners and academicians. Aim. This paper aims to broaden understanding about service innovation as a critical organizational capability through which information technology...

  • The Influence of net Benefits on Collective, Innovative, Configural System use: a Case Study of Small-to-Medium Enterprises. Wilkin, Carla // Electronic Journal of Information Systems Evaluation;2009, Vol. 12 Issue 2, p207 

    In today's business world, Small-to-Medium enterprises (SMEs) increasingly join their larger counterparts in regarding use of Information Technology (IT) and Information Systems (IS) as fundamental to business operations. For SMEs, investment in packaged software that has not been customized to...

  • chapter 4: Key Economic Sectors.  // UAE Business Forecast Report;2005 3rd Quarter, p26 

    The article focuses on the economic conditions of the United Arab Emirates (UAE). The UAE still has some way to go before its financial services sector rivals those of Singapore and Hong Kong in absolute size. No two financial services centers are the same in terms of their competitive...

  • How technology will make or break banks integrating mission-critical processes as a result of a merger. Bagnulo, Ryan // Journal of Securities Operations & Custody;Jul2009, Vol. 2 Issue 2, p106 

    This paper provides an in-depth look at the road ahead for the financial services technology challenges that are the result of both mergers and cross-business-line efficiency initiatives. It will look back at the information technology (IT) trends in banking over the past two years in order to...

  • Call that an IT strategy? Martin, James // Computer Weekly;2/17/2009, p32 

    The author comments on the concept of an information technology (IT) strategy. He says that an IT strategy is all about how one is going to do something, not what he/she is going to do. It is stated that the goal should be to win the war. To do that involves deploying one's assets around the...

  • US retail banks to lavish $1.4 billion on revamping traditional branches - good news for IT vendors.  // MarketWatch: Global Round-up;March 2004, Vol. 3 Issue 3, p87 

    Reports on the expansion of the information technology expenditures of various banks in the U.S. Way of maximizing the market share of the firm; Increase on the level of competitive advantage; Improvement on the quality of service.

  • IT investment: retail banks most likely to increase spend on infrastructure.  // MarketWatch: Global Round-up;June 2004, Vol. 3 Issue 6, p181 

    Focuses on the survey determining the number of banks investing on information technologies in the U.S. Way of expanding the profitability of the firm; Improvement on the quality of service; Increase on the level of competitive advantage.

  • IT providers gear up for contract bonanza. Charlesworth, Ian // ComputerWorld Hong Kong;May2010, Vol. 26 Issue 4, p30 

    The article discusses the strategies information technology (IT) providers can implement to gain market advantage amidst the effects of global economic downtrend. Acquiring knowledge about the features of an expense in terms of who, where and why is a major advantage in an IT provider's effort...

  • Business Intelligence System for Banking and Finance. Vaidya, Tejas; Ahirrao, Sagar; Kadam, Kiran; Lugade, Kundan // International Journal of Computer Science & Information Technolo;2014, Vol. 5 Issue 3, p4336 

    Many firms develop an information technology strategy that includes the use of business intelligence software in the decision making process. In order to really achieve a solid return on investment on this type of software, the firm should have at least 10 years of detailed data on sales,...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics