Saturn regains No. 1 rank in Power satisfaction study

Cantwell, Julie
August 2000
Automotive News;8/14/2000, Vol. 74 Issue 5888, p48
Trade Publication
Reports that Saturn Corp. has regained the top spot in the J.D. Power and Associates study of customer satisfaction with sales experiences at dealerships in 2000. Dealers' enforcement of Saturn's no-haggle policy; Quality of customer service provided by domestic nameplates such as Buick and Lincoln.


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