What's Your EQ?

Conrad, Jarik
September 2008
Security: Solutions for Enterprise Security Leaders;Sep2008, Vol. 45 Issue 9, p108
Trade Publication
The article discusses the importance of emotional intelligence (EI) of security staff and other employees on the success of a business. It is stated that EI is the ability to recognize and manage one's emotions while simultaneously recognizing and effectively responding to the emotions of others. Some of the ways to improve EI are presented which include the incorporation of EI into the hiring process and assessment of the emotional intelligence of the leaders and future leaders.


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