End of an era

September 2008
Utility Week;9/12/2008, Vol. 29 Issue 17, p11
Trade Publication
This article features former Energy Retail Association (ERA) Chief Executive Duncan Sedgwick. Sedgwick has been in the British energy sector for more than 30 years, starting with East Midlands Electricity when it was a regional electricity company. Some of the association's most notable successes during his tenure include the code of practice on selling the virtually stamped out miss-selling. He points out that the selling code, the billing code and disconnections safety net all delivered considerable benefits to consumers.


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