Relationships of Task Performance and Contextual Performance with Turnover, Job Satisfaction, and Affective Commitment

Van Scotter, James R.
March 2000
Human Resource Management Review;Spring2000, Vol. 10 Issue 1, p79
Academic Journal
The effects of task performance and contextual performance on turnover, job satisfaction, and effective organizational commitment were examined for two samples of Air Force mechanics. Supervisor ratings of task performance and contextual performance were obtained in 1992 (N = 419) for one sample and in 1993 for the second sample (N = 991). In both samples, task performance and contextual performance predicted turnover and job satisfaction in 1996. Task performance predicted reenlistment eligibility and promotion eligibility in the 1992 sample, but only reenlistment eligibility in the 1993 sample. Contextual performance only predicted promotion eligibility in the 1992 sample, but predicted both outcomes in the 1993 sample. Results support the distinction between task performance and contextual performance.


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