Staying the wrong cows

Dix, John
July 2000
Network World;07/31/2000, Vol. 17 Issue 31, p44
Trade Publication
Complains about the quality of services and products being offered by Fleet Bank to former customers of BankBoston. Impact of FleetBank's acquisition of BankBoston on customer service; Minimum balances and transaction fees Fleet was imposing; Problem with the bank's telephone banking system.


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