TITLE

Staying the wrong cows

AUTHOR(S)
Dix, John
PUB. DATE
July 2000
SOURCE
Network World;07/31/2000, Vol. 17 Issue 31, p44
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Complains about the quality of services and products being offered by Fleet Bank to former customers of BankBoston. Impact of FleetBank's acquisition of BankBoston on customer service; Minimum balances and transaction fees Fleet was imposing; Problem with the bank's telephone banking system.
ACCESSION #
3444393

 

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