Refresh yourself

Johnson, Rebecca
August 2008
People Management;8/21/2008, Vol. 14 Issue 17, p32
The article focuses on a leadership programme launched by soft drinks maker Britvic in Great Britain. Britvic's executive committee embarked on an organisational development (OD) project designed to get a firm grasp on the reins of the business, haul back expenditure and identify where they could grow. Human Resource Director Doug Frost introduced a performance management system, linked to the scorecard process, with a core set of behaviours. INSET: 'I can see clearly now'.


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