Visual Cues, Not Written Words, Help Clinicians Improve Quality of Care

Thrall, Terese Hudson
August 2008
H&HN: Hospitals & Health Networks;Aug2008, Vol. 82 Issue 8, p18
Trade Publication
The article presents information on a new quality improvement tool that the U.S. Veterans Health Administration (VHA) launched for its 1,400 member hospitals. The tools, called blueprints, outline clinical processes in poster form, with simple icons representing clinicians and patients, and arrows pointing the way to the next step. The blueprints are Web-based and interactive. VHA has created the blueprints to address what it saw as barriers to the information available on best practices.


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