TITLE

Holding The Line On Customer Care

AUTHOR(S)
Mendez-Wilson, Deborah
PUB. DATE
June 2000
SOURCE
Wireless Week;06/26/2000, Vol. 6 Issue 26, p41
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Highlights the 2000 United States Federal Communications Commission (FCC) forum outlining the public complaints against wireless communications companies. Statement issued by FCC Chairman William Kennard; Details on the surveys about the dissatisfaction of consumers on telecommunication companies; Reaction of wireless carriers on the matter.
ACCESSION #
3382710

 

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