Deadline extended for complaints

July 2008
Utility Week;7/11/2008, Vol. 29 Issue 12, p30
Trade Publication
The article reports on the announcement by the British Office of Gas and Electricity Markets (Ofgem) that energy companies will have three extra months to prepare to implement new complaints-handling standards, but they must ensure they are fully effective from the new start date of October 10, 2008.


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