Research topic: group conflict

July 2008
People Management;7/24/2008, Vol. 14 Issue 15, p40
The article discusses a study which examined the impact of conflict on groups and teams. The study utilized interviews, surveys, controlled experiments and archival and diary analysis to examine group conflict in the workplace. It found that individual differences can be used by managers to foster or avoid conflict. The impact of such differences can be managed by considering the range of differences among staff. Study researchers concluded that trust and respect are important in a team.


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